How we help
Nobody searches for a “care navigator”. They search for what is happening.
So that is how we organised this. Find the moment you are in, or the condition your parent is living with, and see exactly what one dedicated navigator would do about it.
Prefer to speak with someone? Call 628 234 2273 (NAV-234-CARE). Free initial call. No obligation.
The moments
When something just happened
Coming home from the hospital
See how we helpYour parent is being discharged from the hospital. Here is who handles what comes next.
A new diagnosis
See how we helpYour mother was just diagnosed. Here is what the next 30 days actually look like.
A parent who refuses help
See how we helpYour parent refuses to see the doctor, take the medication or accept help. You are not the only one.
Missed appointments and referrals
See how we helpYour mother keeps missing appointments. Here is how one person fixes that.
Walkers, wheelchairs and equipment
See how we helpThe doctor recommended a walker or wheelchair. Here is how it actually gets to your father’s house.
A denial or a bill you don’t understand
See how we helpMedicare denied something, or a bill arrived that makes no sense. Here is what to do before you pay it.
Caregiver overwhelm
See how we helpYou are doing all of it, and it is too much. Here is what someone else can carry.
Caring from another state
See how we helpYou live in another state and cannot manage everything. Here is who can be there when you cannot.
The conditions
When you are living with a diagnosis
Alzheimer’s and dementia
See how we helpYour father has Alzheimer’s or another dementia. The care is hard. The coordination does not have to be.
Heart failure and heart disease
See how we helpYour mother has heart failure. The follow-ups and the scale are what keep her out of the hospital.
COPD and breathing problems
See how we helpYour father has COPD. Oxygen, inhalers, pulmonary rehab and flare-ups all need someone coordinating them.
Diabetes
See how we helpYour mother’s diabetes is getting harder to manage. The problem is usually not the medicine.
Kidney disease and dialysis
See how we helpYour father has kidney disease or is starting dialysis. The schedule alone is a full-time job.
Stroke recovery
See how we helpYour mother had a stroke. Recovery depends on what happens in the weeks after she comes home.
Cancer
See how we helpYour parent has cancer. The oncology team treats the disease. Someone has to coordinate everything else.
Medicare may cover Navigate Care.
Medicare Part B covers Community Health Integration services for eligible patients when everyday challenges are affecting their health or access to care.
$0
for 9 in 10 patients
Part B
Medicare covered
Upfront
cost confirmed before you start
Whatever is happening, start by telling us.
Tell us what is happening. We will listen, check whether Navigate Care can help and explain the next step.
Or call 628 234 2273 (NAV-234-CARE). Free initial call. No obligation.