Medicare care navigation services
Whatever they're facing, we can help.
One dedicated health care navigator helps you coordinate appointments, benefits, equipment and support at home, by phone. We check your Medicare coverage and explain any expected cost before you begin.
Medicare navigation benefits include Principal Illness Navigation for serious conditions and Community Health Integration for practical barriers to care. Eligibility and out-of-pocket costs depend on your needs and coverage.
Getting the right care
The doctors, the referrals, the follow-ups — one person making the whole thing move.
Care coordination
Every doctor, referral and result pulled into one plan — with one person making sure it actually happens.
Appointment prep & company
Questions written down ahead of time, records sent where they need to go, and a navigator supporting you by phone.
Finding the right specialist
We research who's genuinely good, who takes their insurance, and who can see them soon — then book it.
Second opinions
Records gathered, coverage confirmed, appointment made. A big decision deserves a second set of eyes.
Hospital to home
Discharge is where things fall apart. We build the plan that gets them home — and keeps them there.
Bill review & disputes
Every bill read line by line. Errors flagged, duplicates caught, disputes filed on their behalf.
Lowering medication costs
Assistance programs, generics, pharmacy switches — most families are leaving real money on the table.
Coverage, decoded
What their plan actually covers, in plain English — before the care happens, not after the bill lands.
Applications & appeals
Help organizing Medicare and Medicaid forms, understanding denial notices, and tracking application or appeal deadlines.
Utility & hardship programs
Heating help, phone discounts, shutoff protections — the safety-net programs no one tells you about.
Amount due from most families, after we're done
$0Bills, coverage & benefits
The envelope stops being scary. Most families find out they owe far less than they thought.
Support for what they're living with
Whatever the diagnosis, the pattern is the same — appointments, medications, coverage, follow-through. We know the terrain.
Memory & dementia
Testing, treatment, memory care
Heart health
Cardiology visits, cardiac rehab
Diabetes
Monitors, insulin costs, check-ins
Breathing & COPD
Inhalers, oxygen, pulmonary rehab
Kidney care
Dialysis logistics and costs
Stroke recovery
Rehab access, home adjustments
Cancer support
Navigation through treatment
Arthritis & joints
Specialists, therapy, daily aids
Bone health
Scans, treatment, fall prevention
Blood pressure
Medication and follow-up rhythm
Nerve pain
The right care team, lower costs
Mood & depression
Therapists who take their plan
Don't see their condition? We still help — the navigation is what we do, whatever the diagnosis.
Home & daily life
Health doesn't happen only at the doctor's office. Your navigator helps arrange the support you need at home, by phone.
Home care, arranged
Help finding local home-care providers, checking requirements, organizing paperwork and following up. Availability depends on the provider.
Rides to appointments
Help finding transportation options, checking program requirements and coordinating booking. Rides depend on the service’s availability.
Meals & groceries
Delivered meals, grocery benefits and food programs — good food on the table without the errand.
Equipment & safety
Walkers, grab bars, adjustable beds, hearing aids — the right equipment, covered where possible.
Housing help
Safe, affordable places to live — including options that welcome a beloved pet.
Connection & what's next
Care isn't only medical. A good life needs people in it, and a plan behind it.
Staying connected
Isolation is a health risk. We help them find community — groups, classes, people, purpose.
Caregiver relief
Support for the family too — respite options, resources, and one weekly update so everyone can breathe.
Planning ahead
The conversations families put off — future care, benefits, wishes — made gentle and concrete.
Not sure where your situation fits?
If it touches their health or their daily life, odds are we handle it. Tell us what's going on — the first conversation is free, and usually everything after it is too.
Just ask — that's what we're for.