Start with a free call
Tell us what is happening.
Whether you need help for yourself or for someone you love, a member of our care team will call to listen, answer your questions and check coverage — all before you decide anything.
01
A real person calls you
Within one business day — a care team member, not a phone tree.
02
Coverage checked on the call
We check Medicare coverage and explain any expected cost, so you know before anything starts.
03
Then you meet your navigator
When appropriate, a short phone or video visit with a healthcare provider confirms eligibility. Your navigator takes it from there.
The hard part ends here.