Living with it

Your mother’s diabetes is getting harder to manage. The problem is usually not the medicine.

Roughly one in four Medicare beneficiaries has diabetes. When control slips in an older parent, the cause is rarely a lack of medicine. It is a test strip that ran out, a foot exam that never got scheduled, groceries that stopped being fresh, or a kitchen that is too much to manage alone.

Prefer to speak with someone? Call 628 234 2273 (NAV-234-CARE). Free initial call. No obligation.

$0out of pocket for 9 in 10 patients
Part Ba Medicare benefit, for Medicare patients
One personwho learns your situation and follows up

Does this sound familiar?

You are probably here because of one of these.

You may have searched for

  • elderly parent diabetes not managing
  • medicare diabetes supplies coverage
  • insulin cost medicare
  • Blood sugar readings are all over the place, or your parent has stopped checking.
  • Supplies, monitors or a continuous glucose monitor were recommended and the coverage is confusing.
  • Insulin or other medications are being rationed because of cost.
  • The annual eye exam and the foot check keep getting missed.
  • Your parent is eating whatever is easy, which is not what the dietitian meant.
  • There has been a low-sugar episode, a fall, or a wound that is not healing.

The part nobody explains

What is actually going on

Medicare covers a great deal of diabetes care: testing supplies and monitors under Part B, insulin with a $35 monthly cap under Part D, diabetes self-management education, medical nutrition therapy, annual eye exams and foot care for at-risk patients. The problem is that each is a separate benefit with its own referral, supplier or enrollment, and older patients living alone use a fraction of them.

Good diabetes management in later life is mostly about the environment: food in the house, supplies that arrive, appointments that happen, and someone noticing early when things drift.

How a navigator helps

Your doctor recommends the care. We help you follow through.

One dedicated person who learns your situation, makes the calls, coordinates the next steps and follows up on what happens. Here is what that looks like for this situation.

01

We sort out supplies and monitors

Which monitor and how many strips Medicare covers, whether a continuous glucose monitor qualifies, an enrolled supplier, and a reorder rhythm so nothing runs out.

02

We help with medication cost

The insulin cap, Part D formularies, Extra Help and manufacturer programs. Rationing insulin is a coverage problem before it is a medical one.

03

We help coordinate the preventive appointments

Eye exams, foot care, lab work, the diabetes education and nutrition visits Medicare covers. Scheduling, records and rides.

04

We look at food

Meal delivery, SNAP, medically tailored meal programs where they exist, and help with shopping. If the fridge is the problem, we treat the fridge as the problem.

05

We keep the care team on one page

Primary care, endocrinology, podiatry, ophthalmology and the pharmacy, with a reconciled medication list and the family informed.


Medicare may cover Navigate Care.

Medicare Part B covers Community Health Integration services for eligible patients when everyday challenges are affecting their health or access to care.

$0
for 9 in 10 patients
Part B
Medicare covered
Upfront
cost confirmed before you start

Questions families ask

Does Medicare cover a continuous glucose monitor?

Medicare Part B covers CGMs for patients with diabetes who use insulin or have a history of problematic low blood sugar, when prescribed by a doctor and supplied by a Medicare-enrolled supplier. Coverage rules have broadened in recent years; we help you find out whether your parent qualifies.

Is insulin really capped at $35 a month?

For insulin covered under Medicare Part D, and for insulin used with a covered pump under Part B, the monthly copay is capped at $35 per covered insulin. Not every insulin is on every plan’s formulary, which is where families run into trouble. We help check.

Does Medicare cover this coordination?

Medicare Part B may cover Community Health Integration services for eligible patients when practical challenges are affecting their health or access to care. We check coverage before you begin.

Guides

Guides that go deeper on this

Our guides go deeper on each part of this situation. They are free, sourced and written for families doing this for the first time.

Often goes with

Control comes back when the logistics do.

Tell us what is happening. We will listen, check whether Navigate Care can help and explain the next step.

Or call 628 234 2273 (NAV-234-CARE). Free initial call. No obligation.