Houston, Texas
One dedicated navigator for your family in Houston. Medicare may cover it.
If you or a parent in Houston has Medicare and the practical side of care is getting hard, a Navigate Care navigator helps coordinate appointments, equipment, benefits and support at home, working with the doctors you already see across the Houston area.
Prefer to speak with someone? Call 628 234 2273 (NAV-234-CARE). Free initial call. No obligation.
Care in the area
What it is like to coordinate care in Houston.
Families in Houston are usually dealing with more than one health system at once. Your navigator is independent of all of them, which is exactly what lets one person follow your parent across every doctor, pharmacy and agency.
Health systems families here often use
- Houston Methodist
- Memorial Hermann
- HCA Houston Healthcare
- Harris Health System
- Baylor St. Luke’s
- MD Anderson Cancer Center
Navigate Care is independent and not affiliated with any hospital or health system. We work with the providers you choose.
Resources in Texas
What is different here, and who else can help.
Medicare is federal, so Navigate Care works the same way in every state. What changes is the Medicaid program, the rules Texas sets for its Medicare Savings Programs, whether PACE exists here, the free counseling program and the local aging network. Your navigator knows all of them and helps you use them.
- Medicaid in Texas
- Texas Medicaid (STAR+PLUS for older adults)
- If your parent has Medicare and Medicaid together, Medicaid usually pays the Part B coinsurance, which is why most dual-eligible patients pay $0 for Navigate Care.
- Medicare Savings Programs in Texas
- Federal limits: $9,950 in savings for one person
- Texas uses the federal resource limits, $9,950 for one person and $14,910 for a couple in 2026, not counting the home, one car or personal belongings. Income limits follow the federal baseline: $1,350 to $1,816 a month for one person in 2026, depending on the program. QMB pays the Part B premium and all cost-sharing, so a parent who qualifies pays $0 for Navigate Care; many eligible people never apply.
- PACE in Texas
- Available in parts of the state
- PACE wraps all of Medicare and Medicaid into one local team for people who qualify for nursing-home care but want to stay home. Programs cover defined ZIP codes; search yours.
- Free Medicare counseling
- HICAP (Health Information, Counseling and Advocacy Program)
- Every state has a SHIP: trained counselors who explain Medicare choices for free. National line 1-877-839-2675.
- Area Agency on Aging
- Find yours through the Eldercare Locator
- Meals, rides, respite, home-safety programs and caregiver support in your county. 1-800-677-1116.
- Medicare itself
- 1-800-MEDICARE (1-800-633-4227)
- For coverage questions, claim status and the Medicare Summary Notice. Open 24 hours.
- Area Agency on Aging for Harris County
- Harris County Area Agency on Aging (Houston Health Department)
- Texas 2-1-1
- Dial 2-1-1 or visit 211texas.org
How it works
Getting started is simple. You keep your own doctors.
Navigate Care works alongside the care team you already have. We do not sell insurance, we do not replace your doctor, and you can stop at any time.
Tell us what is happening
Start with a free call. Tell us what you or your loved one needs help with. You do not need to know which program or service to ask for.
We check whether Navigate Care is a good fit
We review your needs, check your Medicare coverage and explain any expected cost. When appropriate, we arrange a phone or video visit with a healthcare provider.
Meet your dedicated navigator
Your navigator helps create a plan, coordinates the agreed services with your existing doctors and follows up on the next steps.
What families call about
The situations we help with in Houston.
Whatever is happening right now, there is a page that says exactly what a navigator would do about it.
Medicare may cover Navigate Care.
Medicare Part B covers Community Health Integration services for eligible patients when everyday challenges are affecting their health or access to care.
Questions from Houston families
Do you work with doctors at Houston Methodist?
Navigate Care works alongside whichever doctors and hospitals your parent already uses, including Houston Methodist, Memorial Hermann, HCA Houston Healthcare, Harris Health System, Baylor St. Luke’s, MD Anderson Cancer Center. We are independent of every health system, which is what lets one navigator follow your parent across all of them.
Will someone come to my parent’s home in Houston?
Most coordination happens by phone and video, which is what most families in the Houston area prefer. Where in-person support is available we will tell you on the first call.
Does Medicare cover Navigate Care in Texas?
Medicare is federal, so the same rule applies in every state: Medicare Part B may cover Community Health Integration services for eligible patients when practical challenges are affecting their health or access to care. The Part B deductible and 20% coinsurance apply unless secondary coverage pays them. We check your coverage and explain any expected cost before services begin.
My parent has Medicare and Texas Medicaid (STAR+PLUS for older adults). What will they pay?
Patients with both Medicare and Medicaid usually pay nothing for Navigate Care, because Medicaid covers the Part B coinsurance. We confirm this for your parent’s specific coverage before you start.
Does Texas have an asset limit for Medicare Savings Programs?
Yes. Texas uses the federal resource limits: $9,950 for one person and $14,910 for a couple in 2026, not counting the home, one car, personal belongings or a small burial fund. If your parent is close to the line, apply anyway; the programs are underused and HICAP (Health Information, Counseling and Advocacy Program) will help with the form for free.
What local help exists in Harris County?
Harris County Area Agency on Aging (Houston Health Department) coordinates meals, rides, respite and caregiver support for Harris County. Texas 2-1-1 connects to state and local assistance. HICAP (Health Information, Counseling and Advocacy Program) offers free Medicare counseling. Your navigator knows how to use all three.
Guides
Read more about this
Community Health Integration: help when daily life gets in the way of care
Food access, transport, or your living situation can make a care plan hard to follow. Medicare may cover coordination to help address those barriers.
Hospital discharge: the 48 hours that decide the next 90 days
Observation status, the discharge plan, the equipment, the follow-up — the highest-stakes checklist in healthcare.
Rides to medical appointments: coverage and local options
Where to ask for transportation help, what to confirm before booking, and how to plan for the trip home.
Walkers, wheelchairs and hospital beds: getting equipment covered
Medicare pays for most home medical equipment — through a process with exactly four rules families keep tripping over.
Getting care at home through Medicare: who qualifies and how
Nurses, therapy and aides in the living room — Medicare's home health benefit is real, generous, and badly explained.
Does Medicare cover a patient advocate?
Medicare covers navigation services for eligible patients. Here is how to check whether that help fits your situation, what you might pay, and how to get started.
Nearby
You don’t have to coordinate everything alone in Houston.
Tell us what is happening. We will listen, check whether Navigate Care can help and explain the next step.
Or call 628 234 2273 (NAV-234-CARE). Free initial call. No obligation.