In this guide 3 sections
Falling behind on heating or electric bills can put essential service at risk. LIHEAP provides federally funded help with home energy costs and energy crises.
Where should I start?
- 1.Go to EnergyHelp.us or call the National Energy Assistance Referral line at 1-866-674-6327 to find application information in your area.
- 2.If service may be shut off or has been disconnected, tell the LIHEAP office that you have an energy crisis.
- 3.Ask whether LIHEAP can help with the bill, reconnection, weatherization, heating equipment, or a minor energy related home repair.
- 4.Call 211 to look for other local programs that may help with utility bills and household needs.
What happens if the shutoff is urgent?
For an eligible energy crisis, the program must provide some form of assistance that resolves the crisis within 48 hours after the application. The deadline is 18 hours for an eligible household in a life threatening situation.
What can LIHEAP help with?
LIHEAP funds may help with heating bills, preventing shutoffs, reconnecting service, weatherization, and repairing or replacing heating equipment. The local program can tell you what help is available for your household.
Questions families ask
Where do I apply for LIHEAP?
Use EnergyHelp.us or call 1-866-674-6327 to find information about where and how to apply in your area.
Can LIHEAP stop a shutoff?
LIHEAP funds can be used to prevent energy shutoffs and reconnect service. Tell the local office immediately if you have a shutoff notice or disconnected service.
What if I need other utility bill help?
Call 211 or search by location on 211.org. Local 211 staff connect people with programs for bills and other needs.
Does LIHEAP charge an application fee?
No. LIHEAP does not charge a fee for receiving a benefit.
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